On this cool and rainy January day, Joyner is standing in a parking lot, preparing to discuss details of the County’s ongoing revaluation review process. Since becoming Assessor three months ago, he’s given half-a-dozen of these presentations, each one tailored to meet the specific needs of the audience. So far, Joyner has spoken to a real estate company, a neighborhood association, and the town councils of Cornelius, Davidson, Huntersville and Mint Hill. This time, it’s a group of neighborhood presidents from the Historic West End Neighbors Association (HWENA).
When the doors are opened, Joyner walks into the building on the campus of the Beatties Ford Road Health Department to greet HWENA President Aaron McKeithan. Arriving 15 minutes before the start of the meeting, there’s still no time to relax. Three camera crews have followed Joyner in the front door and would like an interview right now. A day earlier, Mecklenburg County mailed the first bundle of 164 revaluation refund checks, so it’s a timely topic for local television stations. “I believe this is a major milestone,” Joyner says as he wraps up the five minute interview.
As he takes his place in the crowded conference room, Joyner stops to speak with Jeremy Proffitt and Lloyd Salter, a pair of project managers from Pearson’s Appraisal Service (PAS), the group contracted by the County to perform the revaluation review. They have come out to offer their insight into the process as well. It turns out to be a helpful gesture. Before you know it, a few County leaders have also joined the group. Mecklenburg County Commissioners Pat Cotham and Vilma Leake, both regular HWENA attendees, have taken their seats.
Following a 20 minute introduction into the history of the revaluation, Joyner and his Pearson’s colleagues spend the next two hours answering a range of questions related to property values. “How does crime affect values in a neighborhood?” “Please explain what you look for when you appraise a home?” “What does it mean for me if the house beside mine is boarded up and abandoned?” One by one, answers and explanations are given to each query, some even sparking new sets of questions.
Joyner continues with the presentation, stressing his commitment to customer service and improved communication with the public. “That is why I am here talking to you today,” he says. Then he hands out a set of brochures, one explains the revaluation and the other focuses on property homestead exclusions for the elderly and disabled.
Joyner finishes up with the same promise he makes at every speaking engagement, “If you need me to come back, or if you know of any other group I should speak to, just let me know and we’ll make it happen.”
Ken Joyner has several other Assessor’s Info Sessions scheduled, including;
- Jan. 27 at Matthews Town Council
- Jan. 29 at Commissioner Matthew Ridenhour’s Town Hall Meeting at Morrison Library
- Feb. 10 at City of Charlotte Dinner Briefing
- Feb. 11 at Pineville Town Council
If you would like Assessor Ken Joyner to speak at your group or club meeting or if you would like copies of the informational brochures, please contact Jeremy Mills with Mecklenburg County Office of Public Information at Jeremy.Mills@MecklenburgCountyNC.gov
or by phone at 704-301-8882.