The Mission of the Mecklenburg County Child Support Enforcement Department is to enhance the quality of life of children and families through the efficient and timely provision of child support services.
Mecklenburg County Child Support is undergoing an important internal change to better serve you, our customers.
Effective June 24, 2011 your case was assigned to one caseworker who will be responsible for managing all aspects of your case once you have applied for service. For many of you, this means you may now be assigned to a different caseworker from the one you had previously. It is our goal and expectation that our caseworker-to-customer interaction will increase, and our commitment to provide quality service will be evidenced by this change. We will keep you informed as we continue to progress and develop.
Please contact us at 704-432-9300 if you have any questions.
To receive quicker assistance please call:
704-432-9300 and select
- Opcion 2 para Espanol or
- Option 7 for a Mecklenburg County Representative
To get status of your case
- To get payment information
- To request forms, applications
- To provide information/change that affects your case
North Carolina eChild Support
Here you will find complete child support information and be able to conduct transactions,
To register, you must have your Date Of Birth and either your MPI# or SSN. When registering, you will be asked to create a unique User Name and Password.
The registration process also includes a “Password Hint Question and Answer” to assist you in the future if the password is forgotten. In order to use this hint feature, you must register a valid email address. This email address will also be used to send a confirmation of registration and payment histories.
To obtain additional information on applying for Child Support Services and/or obtaining an application for our services, please click on the links below. You will need to have Adobe Acrobat Reader installed on the computer in order to access these files. If you do not have the Abode Reader installed, you may get a free version at www.adobe.com
How to Apply for Child Support Enforcement Services (instructions) English
Cómo Solicitar los Servicios del Programa de Sustento de Menores Spanish
Custodial Parent Noncustodial Parent