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North Carolina ePASS

You can now apply for Medicaid and Food & Nutrition Services (FNS) online.
For those who wish to apply for Medicaid or Food & Nutrition Services (FNS) using the NC ePASS application, please note. The application should be filled out, printed, and signed. The completed application can be mailed or brought in to the Department of Social Services. The applicant must be interviewed by an eligibility worker in order to complete the application process.

The ePASS application may be accessed at:



  • Eligibility Forms: Food & Nutrition Services, SNAP, Medicaid, Work First, & ePass forms.
  • Complaint Form: If you have a complaint or would like to schedule a hearing related to a DSS program, service, or worker, please use please use the form provided at the link.

Suspect Abuse?

If you suspect abuse, please call the CARE Line 24 hours a day, 7 days a week:

  • 704-336-CARE  (704-336-2273)

Learn the signs of abuse & neglect for:

Do you suspect Fraud?

If you do suspect fraud, please call the Program Integrity Unit 24 hour hotline:

  • 704-353-0400

Volunteer at DSS:

We are very flexible with your weekday schedule, allowing you to work the days and hours that fit your calendar. Please call us at 704-336-7969 to see how you can volunteer with us.  For more information on volunteering, please click here.


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