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Online Services
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About DSS
Economic Services
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Services for Children
Services for Adults
Transportation Services
Partnerships and Contracts

Department of Social Services
photo Apply for Benefits

Check Potential Eligibility

Learn about NC FAST

Have a Request

Suspect Abuse?


Forms & Resources

Call the CARE line
 24 hours a day, 7 days a week

704-336-CARE   (704-336-2273)

Learn the signs of abuse & neglect for:
Children       Adults
Suspect Fraud?
Call the Program Integrity Unit
(Fraud) 24-Hotline 704-353-0400

Latest News
Volunteer at DSS Today!

Are you interested in making a difference?  
MeckConnect is partnering with Hands on Charlotte to promote volunteer opportunities in most Mecklenburg County departments. Volunteer for a day or just a few hours a week at DSS. Check out the current opportunities at DSS​ here!

ePass logo

North Carolina ePASS

You can now apply for Medicaid and Food & Nutrition Services (FNS) online.


For those who wish to apply for Medicaid or Food & Nutrition Services (FNS) using the NC ePASS application, please note. The application should be filled out, printed, and signed. The completed application can be mailed or brought in to the Department of Social Services. The applicant must be interviewed by an eligibility worker in order to complete the application process.

The ePASS application may be accessed at:

Printed from: