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Address

Office Location:

DSS Main Office ​Wallace H. Kuralt Centre 301 Billingsley Road Charlotte, NC 28211 West Charlotte Location Valerie C. Woodard Center 3205 Freedom Drive Charlotte, NC 28208

Hours: 8 a.m. - 5 p.m. M - F

Contact

Customer Connection
704-336-3000

NC FAST

NC FAST (North Carolina Families Accessing Services through Technology), is for households applying for Food and Nutrition Services, Work First Family Assistance, and Medicaid. The NC FAST Program is designed to improve the way North Carolina Department of Health and Human Services (NC DHHS) and the 100 county Departments of Social Services conduct business. NC FAST introduces new technological tools and business processes that will enable staff to spend less time performing administrative tasks and more time assisting families. In the future, the following programs are scheduled to be included in NC FAST:

  • Special Assistance and Refugee Assistance
  • Child Services

We will continue to share information regarding the development of NC FAST as more information becomes available. Customers who wish to apply for Food and Nutrition Services and Medicaid can do so using ePASS, the NC DHHS online application tool, which can be found at www.epass.nc.gov.


ePASS

ePASS is a quick and easy way for individuals and families to learn about and apply for available benefits and services. Online applications are available for Food and Nutrition Services (formerly Food Stamps) as well as Medical Assistance(Medicaid and NC Health Choice or CHIP). You can learn if you are potentially eligible for Medical Assistance by completing an electronic pre-assessment screening. To take advantage of this new tool, please visit www.epass.nc.gov.

 

Address

Office Location:

DSS Main Office ​Wallace H. Kuralt Centre 301 Billingsley Road Charlotte, NC 28211 West Charlotte Location Valerie C. Woodard Center 3205 Freedom Drive Charlotte, NC 28208

Hours: 8 a.m. - 5 p.m. M - F

Contact

Customer Connection
704-336-3000