General Complaints and Hearing Requests
If you have a complaint or would like to schedule a hearing related to a DSS program, service, or worker, please use the form below.
Discrimination/ Civil Rights
If your complaint is related to age, race, religion, or gender, you have two options:
- You may complete the online form below and an Ombudsman can assist you with completing the US Department of Health and Human Services Civil Rights form.
- You can print the form, complete it, and send it directly to the US Department of Health and Human Services Office of Civil Rights.
The State of North Carolina Department of Health and Human Services will Review the complaint and provide a written response upon consultation with Mecklenburg County DSS.