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Air, Water, Environment
Our Environment in Charlotte-Mecklenburg
Air Quality
Air Quality Monitoring Sites
Report a Smoking Vehicle
Municipal Water
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Service - Call 311
Call 311 for assistance with any of the services or tasks below.
- Report a Service Problem
- Turn On - Turn Off Request
- Account Transfer Request
- Change of Billing Address
Ask a Billing Question
Storm Water Services
Report Flooding
Report Blockage of Storm Drain or Creek
Report Erosion
Report Pollution in Storm Drain, Creek or Lake
Flood Zone Information
Prevent Water Pollution
Storm Water Fees and Billing
Comments & Reports
Comments to Water Department
Report Changes in Drinking Water Quality
Report Changes in Water Pressure
Report Water Leaks
Report Sewage Backups
Report Sewage Overflows
Report Odor Problems
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