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Our Environment in Charlotte-Mecklenburg 
 
Air Quality and Monitoring

Air Quality 
Air Quality Monitoring Sites
Report a Smoking Vehicle

Water Quality and Water Well Information

Municipal Water
Well Water
Creeks and Lakes
Environmental Quality and Flooding

Recycling and Composting
Landfills
Mosquito Control
Report high weeds and grass

Air Quality Index
Residential Water and Sewer Payments and Services

Payment
- Bank Draft Application (EZ Pay)
- Credit Card (Speed Pay)
- Bank Account (Paperless)
- Mail and Drop Off Locations
Service - Call 311
Call 311 for assistance with any of the services or tasks below.

- Report a Service Problem
- Turn On - Turn Off Request
- Account Transfer Request
- Change of Billing Address

Ask a Billing Question
Storm Water Services
Report Flooding
Report Blockage of Storm Drain or Creek
Report Erosion
Report Pollution in Storm Drain, Creek or Lake
Flood Zone Information
Prevent Water Pollution
Storm Water Fees and Billing


Comments & Reports
Comments to Water Department
Report Changes in Drinking Water Quality
Report Changes in Water Pressure
Report Water Leaks

Report Sewage Backups
Report Sewage Overflows
Report Odor Problems