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Garbage and Recycling

​​​​​311 has new call center hours 

As of July 1, 2015, CharMeck 311 has new operating hours. Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. The office is closed on weekends and City-recognized holidays. Outside of regular business hours, callers can report water, sewer, storm water and animal emergencies via an automated service that dispatches assistance.​ Residents can still make requests onl​ine​​ 24 hours a day, 7 days a week at​.​​​​

Collection Day Information

To verify your collection day, visit the GeoPortal system. Enter your address in the search field and then click on the Services tab.

Make a Request

Bulky item pick-up
Dead animal collection
Recycle carts


City drain blockage
High weeds, grass and junk in yard
Report a Litterbug

Garbage and Recycling
City of Charlotte Residential Garbage and Recycling

Services available to citizens residing within city limits of Charlotte.



Residential - Other Communities

Services available to Mecklenburg County residents who lives outside of the City of Charlotte. 

Cornelius You are leaving the site
Huntersville You are leaving the site
Matthews You are leaving the site
Mint Hill You are leaving the site
Pineville You are leaving the site