311 hours changing on July 1, 2015
Starting July 1, CharMeck 311 will have new operating hours. Customer service representatives will be available Monday through Friday, 7 a.m. to 7 p.m. The office will be closed on weekends and on City-recognized holidays. Outside of regular
business hours, callers can report water, sewer, storm water and animal emergencies via an automated service that dispatches assistance. Residents can still make requests online 24 hours a day, 7 days a week at CharMeck.org/services.