Introducing the My Citizen Services Portal

Now, you can view, pay and analyze your bills for City of Charlotte and Mecklenburg County services. Currently, only water bill payment (which includes sewer and storm water service charges) is available through the portal. Online payment for more services will be available in the future.

Ready to get started? Just sign in or register in the box to the right.

Other ways to pay your water bill
Through your bank's online billpay service
Automatic bank draft (EZ Pay)
By credit card (via Western Union Speedpay)
At one of more than 125 authorized payment locations
By mail or dropoff

Need help understanding your bill?