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What if I have drainage or flooding problems?
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To report flooding from a creek or to report a blockage in the drainage system, call 311 or use our on-line service request form.
For potentially dangerous flooding, call 911. |
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Before you report a drainage problem, evaluate the situation.
- Does it happen every time it rains? Or only after a particularly hard rain?
- Have I maintained my drain?
- Is it something I've done? Am I blocking a drainage path? Have I allowed trees, brush and sediment to build up in a drainage area?
- Is it new? Has something changed the drainage pattern?
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Will Storm Water Services fix my drainage problem?
10 Steps for a Flooding Service Request
What is an easement?
Who can I call with a mosquito complaint?
To report a water main break or problems with tap water or municipal sewer service, contact Charlotte-Mecklenburg Utilities.
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