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What if I have drainage or flooding problems?
To report flooding from a creek or to report a blockage in the drainage system, call 311 or use our on-line service request form.

For potentially dangerous flooding, call 911.

Before you report a drainage problem, evaluate the situation.

  • Does it happen every time it rains? Or only after a particularly hard rain?
  • Have I maintained my drain? 
  • Is it something I've done? Am I blocking a drainage path? Have I allowed trees, brush and sediment to build up in a drainage area?
  • Is it new? Has something changed the drainage pattern?
  Standing water 

Will Storm Water Services fix my drainage problem?

10 Steps for a Flooding Service Request

What is an easement?

Who can I call with a mosquito complaint?

To report a water main break or problems with tap water or municipal sewer service, contact Charlotte-Mecklenburg Utilities.
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