The "faucet" agency is Charlotte-Mecklenburg Utility Department. CMUD pumps water from Mountain Island Lake and Lake Norman, purifies it, then pipes it to homes and businesses for drinking and bathing. CMUD also maintains the pipes and treatment plants for wastewater and sewage.

Learn more about Charlotte-Mecklenburg Utility Department. 

Storm Water Services (SWS) handles the drainage of water that falls from the sky. That includes: maintaining curbside storm drains and pipes enforcing clean water regulations resolving most problems that result from too much rain Is there a difference between a storm "sewer" and a sanitary sewer?       Yes. In all of Mecklenburg County, the storm drainage system and the sanitary sewer are two completely separate systems.  Learn more about storm water's path from "street to stream."